Payment, cancellation, and refund policy:

Peak Season:  December 2022 -  March 31, 2023 

Full payment taken at time of booking as a deposit. Cancellation 14 days before arrival for full refund. Cancellations inside of 14 days will forfeit full payment.

 

Shoulder Season:   April 1, 2023 - June 30, 2023

1st night deposit taken at the time of booking. Cancellation 72 hours before arrival for full refund. Cancellations inside of 72 hours will forfeit 1st night deposit.Remaining balance due on day of arrival.

 

Summer Season:  July 1,2023 - August 31,2023

1st night deposit taken at the time of booking. Cancellation 7 days  before arrival for full refund. Cancellations inside of 7 days will forfeit 1st night payment. Remaining balance due on day of arrival.

 

Shoulder Season:   Sept  1, 2023 - November 21 ,2023

1st night deposit taken at the time of booking. Cancellation 72 hours before arrival for full refund. Cancellations inside of 72 hours will forfeit 1st night deposit.Remaining balance due on day of arrival.

 

Peak Season:  November 22,2023   -  March 31, 2024

Full payment taken at time of booking as a deposit. Cancellation 14 days before arrival for full refund. Cancellations inside of 14 days will forfeit full payment.

 

Guests who have booked under a third-party website, a travel agency or any other way than the hotel direct or hotel website, need to refer to cancellation policy provided with the third-party website confirmation email.

All guests staying in the hotel must be over 18 unless accompanied by parent or legal guardian.

All guests must be over 25 years old when staying on Martin Luther King weekend or Victoria Day (May Long) weekend.