Overhead photo of woman reading in a lush lobby.

About Our Whistler Village Hotel

Policies & Details

Committed to protecting and preserving the natural resources of Whistler Village and beyond, Adara Hotel has been awarded a Green Key FOUR key rating. We are dedicated to continually improving our sustainable practices and are rated annually by Green Key.

Close photo of fig plant and leather seat.

Environmentally Friendly Practices

Here at Adara we have been implementing environmentally friendly practices such as: 

  • Using environmentally friendly cleaning products with no harmful chemicals 
  • Switched from small, wasteful amenity bottles to larger, fixed bottles. 
  • Wattstopper installed in all rooms, reducing electricity consumption by up to 30% 
  • Recycling program implemented in all rooms.

About the Green Key Eco Rating Program

The Green Key Eco-Rating Program is a graduated rating system designed to recognize hotels, motels and resorts that are committed to improving their environmental and fiscal performance. 

Based on the results of a comprehensive environmental self-assessment, hoteliers are awarded a 1 to 5 Green Key rating and provided with guidance on how to “unlock” opportunities to reduce environmental impacts and operating costs through reduced utility consumption, employee training, and supply chain management. 

Employment

If you are interested in working with a dynamic team, providing our valued guests with an experience they will never forget and living in a year round super resort, please send us your resume and a cover letter. 

We are always on the lookout for talented people for housekeeping and front office. 

Lobby and reception area.

Hotel Policies

Age requirements: 

All guests staying over May long weekend (Victoria Day) and Martin Luther King weekend must be 25 or older. Bookings will not be available online and will have to be booked direct. Photo Identification will be required upon check-in 

All reservations made at Adara Hotel require that the guest reserving the room is 18 years of age or older and holds their own valid credit card. This card must be presented at time of check-in.  All additional guests in the room must be 18 years of age or older unless accompanied by a parent or legal guardian (25+) 

Guests under the age of 21 or group bookings are required to sign a noise and financial liability waiver and leave a $250 deposit via cash or credit card. 

 

Payment, cancellation, and refund policy: 

 

Summer Season

1st May 2021 / 25th November 2021

- 1st night deposit taken at the time of booking.

- Cancellation 24 hours before arrival for full refund.

- Cancellations inside of 24 hours will forfeit full payment.

 

Winter Season (2 periods)

26th November 2021 / 17th December 2021

4th January 2022 / 1st May 2022

- 1st night deposit taken at the time of booking.

- Cancellation 48 hours before arrival for full refund.

- Cancellations inside of 48 hours will forfeit full payment.

 

Festive Season

18th December 2021 / 3rd January 2022

- Full payment taken at time of booking as a deposit.

- Cancellation 7 days before arrival for full refund.

- Cancellations inside of 7 days will forfeit full payment.

 

Summer Season

2nd May 2022 / 24th November 2022

- 1st night taken at the time of booking as a deposit.

- Cancellation 24 hours before arrival for full refund.

- Cancellations inside of 24 hours will forfeit full payment.

 

Guests who have booked under a third-party website, a travel agency or any other way than the hotel direct or hotel website, need to refer to cancellation policy provided with the third-party website confirmation email.

All guests staying in the hotel must be over 18 unless accompanied by parent or legal guardian.

All guests must be over 25 years old when staying on Martin Luther King weekend or Victoria Day (May Long) weekend.

 

Credit cards accepted by Adara Hotel: 

Visa, MasterCard, American Express and Discover. 

Pre paid credit cards are not accepted. 

Parking: 

$25 + tax per night until 1pm the day of checkout. Should you wish to leave your car with us after 1pm there will be a $12.50 + tax charge for a half day parking valid until 4pm. 

Smoking policy: 

All hotel property is non smoking/vaping including balconies and pool deck. There is a $250 + tax charge for violation of this policy. 

As per BC law, no smoking is permitted within 6 meters of the building. 

Dogs: 

Dogs are welcome for an additional cleaning fee of $15 per night up to a maximum of 2 dogs per room 

They must be kept on a leash while in any public area of the hotel and are not permitted in the pool and deck areas. 

Dogs are not permitted on hotel furniture and guests must bring bedding for their dog. 

Dogs are not to be left unattended at any time including while in the guest room. Should the dog cause any disturbance it is hotel’s right to ask that alternative arrangements be made, and if the dog causes any damage to the hotel property the guest will be responsible for any charges incurred. 

Check In & Out 

A credit card is required to check-in to the hotel. 

A pre-authorization charge of any remaining balance + $50 per night will be put on your credit card at check-in. 

In the event guests are not able to present a credit card, a mandatory cash deposit will be asked before check-in. The amount of the cash deposit is at discretion to the property.

Check In 4:00pm 

Check Out 11:00am 

Late Check-outs are subject to availability and subject to charge.