Overhead photo of woman reading in a cozy lobby at Adara Hotel

About Our Whistler Village Hotel

Policies & Details

At the Adara Hotel Whistler, location is the ultimate luxury situated in the heart of the vibrant Whistler Village. Our boutique property is only steps from the lifts, world-class shopping and some of the best dining and nightlife in the Pacific Northwest and even features an on-site restaurant and dance bar. As an added perk, enjoy exclusive offers to some of Whistler's best restaurants, bars and nightclubs with your stay.

We also offer an array of at-the-hotel perks that might make you think twice about venturing out. Enjoy a soak in the heated rooftop pool and hot tub with Whistler and Blackcomb Mountain views. Take in those same stunning views while sipping a glass of wine by the firepit. Stay caffeinated with free local coffee and tea in your room. When you’re not on the mountain, we’ll store your skis, snowboard or bike. When you do return from your adventures, enjoy freshly baked chocolate chip cookies while relaxing by the warm fireplace in the lobby. And if you’re worried about having to leave anyone behind, don’t be; we welcome pets with open arms.

Close-up of a fig plant and leather seat at Adara Hotel

Environmentally Friendly Practices

Here at Adara we have been implementing environmentally friendly practices such as: 

  • Using environmentally friendly cleaning products with no harmful chemicals 
  • Switched from small, wasteful amenity bottles to larger, fixed bottles. 
  • Wattstopper installed in all rooms, reducing electricity consumption by up to 30% 
  • Recycling program implemented in all rooms.

About the Green Key Eco Rating Program

The Green Key Eco-Rating Program is a graduated rating system designed to recognize hotels, motels and resorts that are committed to improving their environmental and fiscal performance. 

Based on the results of a comprehensive environmental self-assessment, hoteliers are awarded a 1 to 5 Green Key rating and provided with guidance on how to “unlock” opportunities to reduce environmental impacts and operating costs through reduced utility consumption, employee training, and supply chain management. 

Employment

If you are interested in working with a dynamic team, providing our valued guests with an experience they will never forget and living in a year round super resort, please send us your resume and a cover letter. 

We are always on the lookout for talented people for housekeeping and front office. 

Reception desk & entrance into Adara Hotel

Hotel Policies

The Adara Hotel is located in the heart and liveley vibrant Whistler Village, with an on-site restaurant and dance bar. We cannot guarantee total quiet during your stay. The dance bar has daily music events, and the retailers surrounding the hotel have enthusiastic patrons. If noise is a problem, please mention it when you are booking and we will attempt to accommodate your needs.

Age requirements: 

All guests staying over May long weekend (Victoria Day) and Martin Luther King weekend must be 25 or older. Bookings will not be available online and will have to be booked direct. Photo Identification will be required upon check-in 

All reservations made at Adara Hotel require that the guest reserving the room is 19 years of age or older and holds their own valid credit card. This card must be presented at time of check-in.  All additional guests in the room must be 18 years of age or older unless accompanied by a parent or legal guardian (25+) 

Guests under the age of 21 or group bookings are required to sign a noise and financial liability waiver and leave a $250 deposit via cash or credit card. 

 

Payment, cancellation, and refund policy:

Peak Season:  November 24, 2023 - March 31, 2024 1st night deposit taken at the time of booking. Cancellation 14 days before arrival for a full refund. Cancellations inside of 14 days will forfeit full payment.

 

Spring Season: April 1, 2024 - June 30, 2024

1st night deposit taken at the time of booking. Cancellation 72 hours before arrival for full refund. Cancellations inside of 72 hours will forfeit 1st night deposit. Remaining balance due on day of arrival.

 

Summer Season: July 1, 2024 - September 1, 2024 

1st night deposit taken at the time of booking. Cancellation 7 days before arrival for full refund. Cancellations inside of 7 days will forfeit 1st night payment. Remaining balance due on day of arrival.

 

Fall Season: September 2, 2024 - November 21, 2024

1st night deposit taken at the time of booking. Cancellation 72 hours before arrival for full refund. Cancellations inside of 72 hours will forfeit 1st night deposit. Remaining balance due on day of arrival.

 

Peak Season:  November 22, 2024 - March 31, 2025

1st night deposit taken at the time of booking. Cancellation 14 days before arrival for a full refund. Cancellations inside of 14 days will forfeit full payment.

 

Non-refundable/ Advance Purchase Rates:

Full payment due and 100% non-refundable at the time of booking.

 

Guests who have booked under a third-party website, a travel agency or any other way than the hotel direct or hotel website, need to refer to cancellation policy provided with the third-party website confirmation email.

All guests staying in the hotel must be over 19 unless accompanied by parent or legal guardian.

All guests must be over 25 years old when staying on Martin Luther King weekend or Victoria Day (May Long) weekend.

 

Credit cards accepted by Adara Hotel: 

Visa, MasterCard, American Express and Discover. 

Pre paid credit cards are not accepted. 

Parking: 

$33 + tax per night until 1pm the day of checkout. 

Smoking policy: 

All hotel property is non smoking/vaping including balconies and pool deck. There is a $250 + tax charge for violation of this policy. 

As per BC law, no smoking is permitted within 6 meters of the building. 

Dogs: 

Dogs are welcome for an additional cleaning fee of $15 per night up to a maximum of 2 dogs per room 

They must be kept on a leash while in any public area of the hotel and are not permitted in the pool and deck areas. 

Dogs are not permitted on hotel furniture and guests must bring bedding for their dog. 

Dogs are not to be left unattended at any time including while in the guest room. Should the dog cause any disturbance it is hotel’s right to ask that alternative arrangements be made, and if the dog causes any damage to the hotel property the guest will be responsible for any charges incurred. 

Check In & Out 

A credit card is required to check-in to the hotel. 

A pre-authorization charge of any remaining balance + $50 per night will be put on your credit card at check-in. 

In the event guests are not able to present a credit card, a mandatory cash deposit will be asked before check-in. The amount of the cash deposit is at discretion to the property.

Check In 4:00pm 

Check Out 11:00am 

Late Check-outs are subject to availability and subject to charge.